Sanjeev Kumar Sharma

Operation and Maintenance- IFMS,

Sanjeev Kumar Sharma

Name: Sanjeev Kumar Sharma

Profile: National Account Director

Email: jeevs03.sharma@gmail.com

Phone: +91 9845031552

About me

I am Sanjeev Kumar Sharma, a seasoned professional with over 27 years of experience in Administration, Facilities Management, Procurement, and Vendor Management. I have developed and led comprehensive management strategies in various senior managerial roles at prestigious organizations.

My career includes significant tenure at Sodexo India Services Pvt. Ltd., where I managed large-scale operations and teams, contributing to high customer satisfaction and operational excellence. My dedication to improving service delivery and infrastructure is highlighted by numerous accolades and a strong record of achieving critical KPIs.

I hold an MBA in Operations Management from NMIMS and an M.Sc. in Inorganic Chemistry from St. John's College, Agra. I'm committed to continuous improvement and have participated in multiple leadership and management training programs both domestically and internationally.

Currently, as the National Account Director, I oversee significant facilities management operations, ensuring the highest standards of service and compliance are met across all client engagements.

Work Experience

National Account Director

Sodexo India Services Pvt. Ltd. (2022 - Present) - Oversees large-scale facilities management and maintains high service level agreements.

Site Director

Sodexo India Services Pvt. Ltd. (2018 - 2022) - Managed operations across 17.5 acres of property, enhancing operational efficiencies and ensuring top-tier service delivery standards.

Account Manager

Sodexo India Services Pvt. Ltd. (2015 - 2018) - Led multiple client accounts and significantly improved gross profit margins, achieving key performance targets and driving strategic client partnerships.

Key Account Manager

CBRE, South Asia Pvt. Ltd., Bangalore (2011 - 2015) - Managed key accounts like Qualcomm and Wipro, achieving over 94% KPI consistently, enhancing client satisfaction and operational success.

Senior Manager (Facilities and Services)

Infinite Computer Solution India Limited (2008 - 2010) - Oversaw facilities management across multiple locations, ensuring high customer satisfaction.

Manager (Facilities and Services)

Fortune Info Tech Limited, Bangalore (2007 - 2008) - Led a team in planning and budget management, significantly reducing costs and optimized the resource.

Lead Senior Specialist – Corporate Services

Speedera (Akamai Technologies India Pvt. Ltd.), Bangalore (2005 - 2007) - Managed corporate services and achieved major project milestones on schedule.

Senior Executive – Administration

Ionidea Enterprise Solutions Pvt. Ltd., Bangalore (2001 - 2005) - Provided comprehensive administrative support and enhanced operational workflows.

Centre Manager

Microtech Web Development Centre, Bangalore (2000 - 2001) - Directed center operations, focusing on growth and technological integration, and significantly enhancing client engagement and service.

Education & Training

MBA in Operation and Management

NMIMS - Awaiting Final Result. Specialization in Operations and Management.

M.Sc. in Inorganic Chemistry

St. John’s College, Agra - Advanced studies in Inorganic Chemistry.

Post Graduate in Computer Application

CMC, Bangalore - Comprehensive training in software and applications development.

Bachelor of Education (B.Ed.)

Regional College of Education, Maharshi Dayananda Saraswathi - Focused on educational methodologies and teaching strategies.

Peak Performance Training

Gained expertise in maximizing performance and efficiency through MILT's renowned Peak Performance course.

Leadership & Executive Management

Advanced leadership skills and executive management techniques to capitalize on organizational changes.

Six Thinking Hats Training

Developed critical thinking and decision-making skills by mastering the Six Thinking Hats method.

Team Building Workshop - Hawaii

Enhanced team collaboration and dynamics through an intensive team-building training conducted in Hawaii.

Spoken English & Human Relations

Improved communication skills and human relations, fostering better interpersonal interactions.

Project Management Certification

Completed a comprehensive certification in project management, focusing on agile methodologies and effective project leadership.

Core Competencies

Leadership

Team Building

Project Management

Problem Solving

Strategy Planning

Vendor Management

Quality Assurance

Budgeting / Forecasting

Resource Planning